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FEATURE TECH

On the ink Ink and toner is a printer’s fuel, and JB has you covered for inkjet, laser, and photo models. Always check that you have the right type for your printer, and consider value packs and tops-ups for additional savings, and backup cartridges.

Printer problems

Out of all the devices you own, the most problematic will invariably be the printer. Seemingly with a mind of its own, the number one tech gremlin can have many confusing issues that will leave you scratching your head. But modern printers have taken steps to alleviate many problems. For example, HP printers have what’s known as Wi-Fi self-healing, so if there’s a networking issue, the problem is identified and fixed without you lifting a finger. Here are five other problem solving suggestions before you call in the experts. 1 The first step is the obvious one. Turn the printer off and back on again, and restart your computer. It often works! Also, check for error alerts. 2 If the print quality is poor, check the print settings and the print head for any dried ink that may be clogging it. 3 If using a wired printer, check that the cables haven’t come loose and are firmly connected. 4 If using a wireless printer, check the Wi-Fi connection – a weak signal could be the problem. 5 Check the print queue for any hold-ups and clear it if it’s full. Don’t keep hitting the print button if nothing happens; this will only overload the queue.

HP Instant Ink An important thing to factor into printer use is the ongoing cost of replacement ink cartridges, which, of course, will vary depending on the volume of printing. Then there's the possibility of them running out at an inconvenient moment. If printer use is consistent in your household and you’re printing a decent amount of pages monthly, it could be worth looking into an ink and toner subscription service. HP, a trusted name in the printing world, has a cost-saving initiative called Instant Ink for those who print frequently. The monthly subscription fee includes delivery of ink or toner cartridges and postage-paid return of empties for recycling. It’s based not on the amount of ink or toner used, but on the monthly pages printed. When the ink supply is running low, subscribers are automatically sent more. How? Well, these are ‘smart’ cartridges. All you need to do is ensure your HP printer is continually connected to Wi-Fi, and HP will know when the ink supply is running low based on your page count. Most Wi-Fi-enabled HP printers will be compatible with the subscription service, but

you can confirm your printer’s eligibility on the HP site prior to signing up. HP Instant Ink offers five subscription plans – light, occasional, moderate, frequent, and business – beginning at ten pages a month, right up to 700 pages for high volume printing. Toner plans start at 50 pages up to 1500. Plans are flexible, too, should you wind up printing more pages than your monthly allocation. And if you’re suddenly printing less, unused pages are rolled into the following month. HP Instant Ink takes the hassle out of shopping for cartridges, and you won’t run dry in the middle of a printing job again. And importantly, there are no contracts with HP Instant Ink – you can change or cancel your existing plan at any time.

Ink cartridges A staple of standard printers, cartridges contain liquid ink in black, cyan, magenta, and yellow (CMYK) that’s sprayed as a mist directly onto the page. They are simple to install and replace, and the ink also dries quickly, reducing smudges. Toner cartridges Used in laser printers, toner cartridges contain powder that is quickly transferred to the paper using heat. They have a long life, making laser printing the way to go for high-volume jobs. Ink tanks Ink tanks deliver ink in bulk for continuous supply and are more economical than single use cartridges as they can be topped up, thus reducing cost and waste. Unlike cartridges, ink tanks don’t contain a built in print head, so they aren’t prone to clogging.

Prime your printer’s performance Wired or wireless? A wireless printer connects Printer placement

Keep it clean Smudged print and smeared colours can ruin a print job and be a sign that your printer needs cleaning. Many printers have a self-cleaning function that will do the job for you. But if there’s still a problem, switch it off and unplug it, arm yourself with some cotton buds, and get to work. Dried ink can sometimes clog the print heads of inkjet cartridges and can be removed

Paper pointers Use good quality paper that’s unlikely to leave a dust residue inside the printer. Always make sure, it’s squared in the tray and not misaligned to prevent a frustrating paper jam.

to a home network via the Wi-Fi router, making it accessible to any computer/device on that network. A wired printer connects directly to a single computer or laptop with a USB cable.

Never position a printer in direct sunlight or on the floor. Leave approximately 15cm of space on each side to allow for adequate airflow.

with a cotton swab. Using the printer regularly can prevent blockages. Laser printers can be finicky due to the powdery nature of the toner. Slip on some

rubber gloves and a mask before cleaning. Never touch the drum, and always avoid skin contact with toner.

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