STACK #235 May 2024

TECH FEATURE

visit jbhifi.com.au/stack

10 things the JB installation service offers Installation of a TV wall bracket Unbox and mount the TV Connect to power and Wi-Fi Tune free-to-air TV channels Set up TV operating system/in built Google TV Connect up to three existing streaming services Reconnect up to five ‘plug-and play’ devices – Blu-ray player, games console, etc Arrange cables neatly with coils or ties Basic tutorial on using your new TV (up to 15 minutes) Clean-up and disposal of packaging

You’ve just bought a big shiny newTV that you want to mount gallery style on the wall. So, who ya gonna call? JB Hi-Fi is here to help, with a professional installation service that also includes connection and set up. We asked JB technicians Jada Eddy and Ellie Mroczkowski what’s involved. Words Scott Hocking CALL TO INSTALL

include cleaning your gutters, which we have been asked to do!” When these professionals go to work, an installation can take around an hour or two, provided there are no hiccups. “It depends on whether there are complications, like not having log-ins ready, also the amount of products to be installed per job,” says Jada. “Please be sure to have passwords and log-in details ready for us. We’ll need these for streaming services, Wi-Fi, and likely Google. It makes things go so much faster. Also, please remember to lock your pets outside or in another room before our arrival – your chihuahua is cute, but a distraction and a trip hazard,” she adds. So, what advice do the girls have for those tossing up whether to go the DIY route or enlist the expertise of a JB technician? “My advice to our customers would be to sit back and relax in readiness to enjoy your favourite TV shows and movies on your brand new TV, while we, the experts, do the required work for you in minimal time,” says Ellie. “For safety reasons I’d usually say to get the experts in,” adds Jada. “While attending they’ll give helpful tips and maybe recommendations on things you hadn’t considered yet.” Before they headed off to the next job, we asked the girls if they have any amusing anecdotes to share from their time on the job. “There have been many funny moments,” recalls Ellie, “especially when I’m installing TVs that are taller than my very short self. Being a 5’1” female, wall mounting TVs can be hilarious to customers – and to myself!”

A s today’s TVs get bigger and more become a popular installation option. “We’ve definitely become a lot busier recently with TV wall mounts, especially the larger sizes – 85-inches to 98-inches,” confirms Jada Eddy, a JB technician who has been servicing customers in the Brisbane area for almost a year now. “Definitely after COVID struck,” adds fellow installer Ellie Mroczkowski, now in her third year on the job in Ballarat, Victoria. “Wall mounting has become much more of a trend as opposed to table top installation for our customers – which we love!” When it comes to wall mounting supersized TVs, teamwork is of course crucial. “TVs that are larger than 65” require a two person team,” says Ellie. “We have it all covered for you!” “Having a team is important for safety and it helps for things to run more smoothly, adds Jada. “It’s also good to share ideas if we come across any difficulties.” Getting your TV onto a wall is just one part of the service that JB offers. “We also provide the installation and set up of home theatre systems. This can include basic setups such as DVD players and recorders, or slimline in design, and with a variety of brackets available, wall mounting has

Jada Eddy

Ellie Mroczkowski

something larger like wall mounting soundbars,” explains Jada. “We’ll always offer a quick tutorial of the device and its functions, as well.” Post-installation clean-up is also part of the job. “We always clean up after ourselves. Usually this means sweeping, vacuuming, or wiping down the surface when we’re done,” says Jada. “We even take away the box and recycle it for you,” adds Ellie. “Unfortunately, it doesn’t

48 MAY 2024

jbhifi.com.au