STACK #245 March 2025

TECH FEATURE

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names of residents, the times you want it active, instructions for deliveries, and more. It acts as a permanent and attentive house sitter that is always there, ready to serve and defend. SwannShield is great for those that do not wish to open the door for unknown visitors, are too busy, or would like to protect their property while they are away. How does the AI learn and become more intuitive over time? SwannShield uses a generative AI-based approach (similar in nature to the technology used by ChatGPT) that is tailored to the task of being an AI voice assistant and Defender. The solution is developed in-house at Swann’s Port Melbourne office and is continuously evolving to improve accuracy, responsiveness time, and scope. How does it recognise a threat, and how does it react? Threat detection is currently being developed in an alpha state. This solution will be able to infer a threat from what it is seeing and hearing. What are some of the other applications SwannShield could or should be used for? In general, customers are choosing to use SwannShield when they are away from home, are home but too busy or unable to come to the door, and/or those times they don’t feel safe answering the door. Since its introduction we’ve been amazed at what our customers have told us it’s being used for. The SwannShield AI Video Doorbell has a range of applications beyond basic home security. Parents can remotely monitor when their kids arrive home and communicate with them through the doorbell’s

Swann have long been pioneers in home security camera solutions and their latest innovation, SwannShield, is a game changer for video doorbell interactions. We got the lowdown on this exciting new AI-powered security tech from Travis Bedford, vice president – APAC & EU at Swann Communications. Words Scott Hocking Meet SwannShield , your new AI-powered house sitter

two-way audio. AI detection can also help verify who is at the door, ensuring kids don’t answer to strangers. Elderly individuals who may have mobility challenges can use the doorbell to see and

What is SwannShield and what makes it unique in the home security space? SwannShield is the world’s first AI-powered home security voice assistant. Compatible with Swann’s industry-leading SwannBuddy4K and Swann EVO Video Doorbells, SwannShield can naturally talk with visitors in real-time across different scenarios in any context. It interchangeably detects and speaks in 101 languages, 12 voices and three demeanours. Using AI it is able to dynamically receive visitors, packages, address threats, emergencies, and more. SwannShield also uses the personalised inputs you give it in the app ahead of time to know the home address,

speak to visitors without needing to get up. Family members can also receive alerts and check in to ensure their loved ones are safe. AI-driven voice assistance and possible language translation features could help bridge communication gaps. Visitors can leave messages, and smart text-based responses can make interactions smoother for those who prefer reading. Then there are those times you just don’t want to answer the door. Whether you're busy, resting, or simply don’t want to be disturbed, the AI doorbell allows you to screen visitors and

MARCH 2025

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